Growtheum Investment Advisors (India) Pvt Ltd
GIAPL is an India-incorporated investment advisor licensed with the Securities and Exchange Board of India “SEBI” and abides by the SEBI Investor Charter.
Vision
Invest with knowledge & safety.
Mission
Every investor should be able to invest in the right investment products based on their needs, manage and monitor them to meet their goals, access reports and enjoy financial wellness.
Business Transacted by the Investment Adviser
Details of business transacted with respect to the investors
Not to discriminate in terms of services provided, among clients opting for same/similar products/services offered by investment adviser.
To ensure that all advertisements are in adherence to the provisions of the Advertisement Code for Investment Advisers.
To maintain records of interactions, with all clients including prospective clients (prior to onboarding), where any conversation related to advice has taken place.
To deal with clients only from official number.
To employ only qualified and certified employees.
To disclose the name, proprietor name, type of registration, registration number, validity, complete address with telephone numbers and associated SEBI Office details on its website.
To disclose the status of complaints on its website.
To conduct audit annually.
To do a proper and unbiased risk profiling and suitability assessment of the client.
To enter into an agreement with the client providing all details including fee details, aspects of conflict of interest disclosure, and maintaining confidentiality of information.
Services Provided to Investors
Onboarding of Clients
- Completing KYC of clients
- Sharing of agreement copy
Disclosure to Clients
- To disclose the extent of use of Artificial Intelligence tools in providing investment advisory services.
- To disclose any conflict of interest of the investment advisory activities with any other activities of the investment adviser.
- To disclose the risk profile to the client.
- To not access client's accounts or holdings for offering advice.
- To provide full disclosure about its business, affiliations, compensation in the agreement.
- To disclose the timelines for the various services provided by the investment adviser to clients and ensure adherence to the said timelines.
- To ensure confidentiality of information shared by clients unless such information is required to be provided in furtherance of discharging legal obligations or a client has provided specific consent to share such information.
- To provide clear guidance and adequate caution notice to clients when providing investment advice for dealing in complex and high-risk financial products/services.
- To make adequate disclosure to the investor of all material facts such as risks, obligations, costs, etc. relating to the products or securities advised by the adviser.
- To treat all advisory clients with honesty and integrity.
- To provide investment advice to the client based on the risk profiling of the clients and suitability of the client.
Rights of Investors
- Right to Transparent Practices
- Right to Privacy and Confidentiality
- Right to Adequate Information
- Right to Initial and Continuing Disclosure
- Right to Fair & True Advertisement
- Right to Awareness about Service Parameters and Turnaround Times
- Right to be informed of the timelines for each service
- Right to be Heard and Satisfactory Grievance Redressal
- Right to Suitability of the Financial Products
- Right to Exit from Financial product or service
- Right to receive clear guidance and caution notice when dealing in Complex and High-Risk Financial Products and Services
- Additional Rights to vulnerable consumers
- Right to provide feedback on the financial products and services used
- Right against coercive, unfair, and one-sided clauses in financial agreements
- Right to fair and Equitable Treatment
Expectations from Investors
Responsibilities of investors when dealing with Investment Advisers
Do's
- Always deal with SEBI registered Investment Advisers.
- Ensure that the Investment Adviser has a valid registration certificate.
- Check for SEBI registration number.
- Pay only advisory fees through banking channels and keep signed receipts. Prefer Centralised Fee Collection Mechanism (CeFCoM) if available.
- Insist on risk profiling before accepting advice.
- Ask relevant questions and clarify doubts before acting on advice.
- Assess risk-return profile and liquidity before investing.
- Insist on written and signed terms and conditions.
- Be vigilant in transactions.
- Approach proper authorities for grievances.
- Report advisers offering assured/guaranteed returns.
- Be aware of your right to exit the service and seek guidance or feedback.
- Be aware you are not bound by clauses that contravene regulations.
Don'ts
- Do not share credentials of trading/demat/bank accounts with the adviser.
- Do not provide funds for investment to the adviser.
- Do not fall for stock tips under the pretext of advice.
- Do not believe promises of assured or high returns.
- Do not fall for advertisements or market rumors.
- Avoid acting only on phone calls or messages from advisers.
- Do not act due to repeated calls/messages.
- Do not fall for incentives or gifts.
- Do not rush into investments not aligned with your goals or risk appetite.
Grievance Redressal
Compliance Audit Status
FY 2024-25 Audit Completed
Observation: Investment Adviser failed to display Registration Number in the other correspondences with the client.
Remedial Action: Company will be mentioning the Registration Number in the correspondences.
Investor Complaints Data
1. Current Month Report
| Sr. No. | Received from | Pending (Prev. Month) | Received | Resolved* | Total Pending# | Pending > 3 months | Avg. Resolution (Days)^ |
|---|---|---|---|---|---|---|---|
| 1 | Directly from Investors | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | SEBI (SCORES) | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | Other Sources (including Social Media) | 0 | 0 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 | 0 | 0 | |
2. Trend of Monthly Disposal of Complaints
| Month | Carried Forward | Received | Resolved* | Pending^ |
|---|---|---|---|---|
| Mar 2025 | 0 | 0 | 0 | 0 |
| Apr 2025 | 0 | 0 | 0 | 0 |
| May 2025 | 0 | 0 | 0 | 0 |
| Jun 2025 | 0 | 0 | 0 | 0 |
| Jul 2025 | 0 | 0 | 0 | 0 |
| Aug 2025 | 0 | 0 | 0 | 0 |
| Sep 2025 | 0 | 0 | 0 | 0 |
| Oct 2025 | 0 | 0 | 0 | 0 |
| Nov 2025 | 0 | 0 | 0 | 0 |
| Dec 2025 | 0 | 0 | 0 | 0 |
| Jan 2026 | 0 | 0 | 0 | 0 |
| Feb 2026 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 |
3. Trend of Annual Disposal of Complaints
| Year | Carried Forward | Received | Resolved* | Pending# |
|---|---|---|---|---|
| 2024-25 | 0 | 0 | 0 | 0 |
| 2025-26 | 0 | 0 | 0 | 0 |
| Grand Total | 0 | 0 | 0 | 0 |
* Resolved includes complaints of previous months/years resolved in the current month/year.
# Pending includes all complaints pending as on the end of the month/year.
^ Average resolution time is the sum of resolution time of all resolved complaints in the month divided by the total number of resolved complaints.
No complaints received during the month against the IA due to impersonation.